PROCESSING TIME

Please allow 1-3 business days for normal processing. Allow an extra 2-4 business days during busy times.

Please refer to the specific product description for Backorder Alerts, Current Shipping Times, & Preorder Order Notices.

The delivery days quoted at checkout are estimated transit times after your order ships.

Packages are shipped in the order they're placed. Please allow up to 2 weeks for domestic orders and 6 weeks for international orders. During the holidays, order processing may take longer than usual.

The customer is responsible for the costs of reshipping lost or stolen packages, and damaged packages during transit or delivery. quality blank is not responsible for liability for lost or stolen packages or damaged packages.

 

RETURNS, EXCHANGES, & MISSING ITEMS

Special periods apply to certain claims such as missing items.

Customer has 3-days from date of delivery to make any missing items claim. We take claims very seriously and make thorough investigations. We match actual shipment weight to a duplicated order along with other verification processes including warehouse photo evidence to ensure missing claims are valid.

Exchanges must be of equal total value or higher to avoid incurring a restocking fee.

Returns must be NEW, unworn, and in original condition. We will inspect items individually to approve the condition of all returned goods for store credit.

NO Size and colorway exchanges are without fees.

Buyer is responsible for all fees associated with roundtrip return/exchange shipping. Shipping charges are non-refundable.

 

REFUNDS/CREDIT

All sales are final, and the Company does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. No warranties regarding the performance or operation of this website.

You may receive store credit for returns/defects/missing items. Store credit dose not expire.

DAMAGE/DEFECTIVE ITEM CLAIMS

All damage/defective item claims must be made within 3-days of receipt (not 7 days). We require individualized photo-proof of every damaged item as well as a photo of all damaged products together.

We take all claims very seriously and will conduct a thorough assessment and investigation. False claims will result in a permanent deactivation of your account.

Such claims cannot be made after it has left the customer's original shipping destination - for example: items that has been shipped to screenprinters or dye-house.

We are not liable for any damages incurred by third-party operators. Damage claims are strictly for defective goods that were originally damaged at our factory/distribution point during production. Our products are not manufactured near any ink or liquids that may stain the goods.

If your package is shipped directly to your printing company, it is your responsibility to assure that the items are clear of any damages within 3 days. Proceeding to print will void all claims.

All items within the claim must be in original condition - not printed on or altered in any way.

We only process replacements for items included in the approved claim. For example, if there are 6 white t-shirts in the claim, the exchange/refund/credit will be exclusive to them. No interchangeability.

Approved claims are valid for exchange, or store credit.

Claims on items are required to be returned.

SHIPPING RATES
Quality Blank ships to accounts worldwide. Refer to checkout page for the most accurate rates.

DOMESTIC DELIVERY
by weight
USPS, UPS, or Fedex

Shipping rates are calculated by weight at checkout

INTERNATIONAL DELIVERY
USPS, Fedex, or DHL

*International shipments are subject to duties and tax.